Genpact Mega Walk-In Drive on 28th July 2024

Are you looking for an exciting career opportunity in customer service? Genpact is conducting a mega walk-in drive for voice process roles in Gurgaon on 28th July 2024. This is an excellent chance for freshers and candidates with up to three years of experience to join a leading global professional services firm.

Event Details

Date: 28th July 2024
Time: 11:00 AM – 2:00 PM
Venue: Genpact Office, Ground Floor, Sec-18, Plot 22A&B, Gurgaon
Work Location: Gurgaon
Experience Required: 0-3 years (Result awaited candidates can also appear for the interview)
Shifts: Flexible with any shift
Language Requirement: English

For more details to apply, Click here!

Key Responsibilities

As a Customer Service Executive, you will be responsible for:

Responding to customer queries and concerns
Providing support for data collection to enable the recovery of the account for end users
Maintaining a deep understanding of client processes and policies
Reproducing customer issues and escalating product bugs
Delivering excellent customer service to our clients
Exhibiting capacity for critical thinking and analysis

Qualifications

Minimum Qualifications

Graduate (Any Discipline except Law)
Freshers are eligible (Result awaited candidates/ 2024 pass-outs are encouraged to apply)
Candidates with up to 2 years of experience in a voice process are eligible

Preferred Qualifications

Effective probing skills and strong analytical/understanding abilities
Excellent proficiency in written English with a neutral accent
Ability to work on a flexible schedule, including weekend shifts

Documents to Carry

Please bring the following documents with you to the interview:

3 copies of your updated resume
3 passport-size photographs
Original Aadhar card
2 photocopies of your Aadhar card

Why Join Genpact?

Genpact is a global leader in professional services, known for transforming businesses through process innovation and digital technology. Working at Genpact offers:

A dynamic work environment
Opportunities for career growth and development
Exposure to global clients and processes
Comprehensive training and development programs

How to Prepare for the Interview

To increase your chances of success, here are some tips to prepare for the interview:

Research Genpact: Understand the company’s values, mission, and services. Familiarize yourself with the role you are applying for.
Practice Common Interview Questions: Prepare answers for common customer service interview questions, focusing on your problem-solving abilities and customer interaction skills.
Dress Professionally: Make a good first impression by dressing in formal attire.
Bring Necessary Documents: Ensure you have all the required documents mentioned above.
Be Punctual: Arrive at the venue on time to avoid any last-minute stress.

Conclusion

Don’t miss this fantastic opportunity to kickstart your career with Genpact. The walk-in drive is open for freshers and experienced candidates alike, offering flexible shifts and a chance to work with a global leader in professional services. Mark your calendar for 28th July 2024 and head to the Genpact Office in Gurgaon with your documents and resume.

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