Posted by Apply Now – Submit Resume
Are you looking for a dynamic career in customer service with a reputed multinational company? Tech Mahindra is hosting a walk-in hiring event for their Premium Voice Process in Noida, providing an excellent opportunity for both freshers and experienced candidates to join their team. The event will take place from 28th May to 1st June, from 9:30 AM to 5:30 PM at Tech Mahindra’s Noida office. Read on for a comprehensive guide to this hiring event, including job details, eligibility criteria, and how to prepare.
Event Details
Dates & Time: 28th May – 1st June, 9:30 AM – 5:30 PM
Venue: Tech Mahindra, B-19, Sector-62, Noida (Opposite DME College)
Contact Person: Prince Dheer (9354707656)
For more details and to apply, click here
Job Description
Role: Customer Care Executive
Tech Mahindra is hiring for the position of Customer Care Executive in their Premium Voice Process. This role is perfect for candidates who are enthusiastic about customer service and possess strong communication skills.
Responsibilities
- Customer Resolution: Provide the best possible resolutions to customers, ensuring high satisfaction levels.
- Shift Flexibility: Be able to work in rotational shifts as required.
Requirements
- Education: Open to any graduate, undergraduate, or postgraduate candidates.
- Experience: Both freshers and experienced candidates (0-5 years) are eligible.
- Communication Skills: Strong verbal communication skills are a must.
- Availability: Only candidates who can join immediately are encouraged to apply.
Compensation and Benefits
- Salary: 1.75 – 2.5 Lacs per annum
- Incentives: Performance-based incentives to reward high achievers.
- Provident Fund and Employee State Insurance: Available for all employees.
- Travel Allowance: Provided for male candidates during odd timings.
- Day Shift: Female candidates will be given complete day shifts for better work-life balance.
How to Apply
Interested candidates can walk in directly to the venue. It is important to mention “Prince Dheer” as your reference on the top of your resume and inform the HR team upon arrival.
Address: B-19, Tech Mahindra, Sector-62, Noida, Opposite DME College
Contact: HR Prince Dheer at +91-9354707656
Preparing for the Walk-In Interview
Update Your Resume
- Ensure your resume is current and highlights your education, experience, and relevant skills.
- Mention any customer service experience prominently, as this will be a key aspect of the role.
Research Tech Mahindra
- Familiarize yourself with Tech Mahindra, its services, and its values.
- Understanding the company culture and their expectations will help you during the interview.
Practice Common Interview Questions
Prepare answers for common interview questions such as:
- Why do you want to work in customer service?
- Can you describe a time when you handled a difficult customer?
- How do you prioritize your tasks during a busy day?
Dress Professionally
- Dress in business casual or formal attire to make a good first impression.
- Ensure your outfit is neat, clean, and professional.
Gather Necessary Documents
- Bring a copy of your updated resume.
- Have a government-issued ID proof.
- Carry passport size photographs.
- Ensure you have your educational certificates and any other relevant documents.
Why Choose Tech Mahindra?
Competitive Salary and Benefits
Tech Mahindra offers a competitive salary package, performance-based incentives, and benefits such as provident fund and employee state insurance, ensuring financial stability and growth.
Work-Life Balance
With day shifts available for female candidates and travel allowances for male candidates during odd hours, Tech Mahindra ensures that its employees maintain a healthy work-life balance.
Career Growth Opportunities
Tech Mahindra is known for its supportive work environment and ample opportunities for career growth. Employees can benefit from comprehensive training programs and clear career progression paths.
Dynamic Work Environment
Working in the Premium Voice Process at Tech Mahindra means being part of a dynamic team in a fast-paced environment, which is ideal for those who thrive on challenges and customer interaction.
Conclusion
The upcoming walk-in drive by Tech Mahindra in Noida presents an excellent opportunity for job seekers to start or advance their careers in the customer service domain. With a focus on providing excellent customer care and a supportive work environment, Tech Mahindra is a great place to grow professionally. Mark your calendars for 28th May to 1st June, and get ready to make your mark in the world of customer service with Tech Mahindra.
For any further queries, don’t hesitate to contact HR Prince Dheer at +91-9354707656. Good luck, and we hope to see you at the walk-in interview!
